{"id":880,"date":"2020-09-09T13:38:01","date_gmt":"2020-09-09T09:38:01","guid":{"rendered":"https:\/\/blog.keitaro.io\/en\/?p=880"},"modified":"2025-09-17T15:08:29","modified_gmt":"2025-09-17T13:08:29","slug":"how-to-set-up-it-9-facebook-costs","status":"publish","type":"post","link":"https:\/\/blog.keitaro.io\/en\/how-to-set-up-it-9-facebook-costs\/","title":{"rendered":"How to Set up It #9: Facebook Costs Aren&#8217;t Updated Automatically"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">We will describe the main reasons users can\u2019t update costs from Facebook and the solutions to these problems.<\/span><\/p>\n<p><!--more--><\/p>\n<h2><strong>Main Reasons<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">The main reasons why the costs aren\u2019t updated automatically are:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Incorrect token to access Facebook advertising account with API<\/strong>. Advertising account tokens can be confused with business manager accounts. Check <a href=\"https:\/\/blog.keitaro.io\/en\/costs-facebook\/\" target=\"_blank\" rel=\"noopener\">this link<\/a> to get the correct token.<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-882\" src=\"https:\/\/blog.keitaro.io\/en\/wp-content\/uploads\/2020\/09\/image9-1.png\" alt=\"\" width=\"920\" height=\"460\" \/><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Lack of Facebook parameters, namely {{adset.id}} in the Campaign settings \u2014 in the Parameters section<\/strong>. You can connect parameters directly from the Facebook template in the campaign settings:<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-883\" src=\"https:\/\/blog.keitaro.io\/en\/wp-content\/uploads\/2020\/09\/Screenshot-2020-09-09-at-11.50.53.png\" alt=\"\" width=\"2764\" height=\"1534\" \/><br \/>If there are no filled parameters or the values used differ from the template the costs will not be updated, the correct parameters are as in the example below:<br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-884\" src=\"https:\/\/blog.keitaro.io\/en\/wp-content\/uploads\/2020\/09\/Screenshot-2020-09-09-at-12.16.14.png\" alt=\"\" width=\"2772\" height=\"1580\" \/><\/li>\n<li><strong>In the Facebook ad settings, only the campaign link or the integration site URL is inserted without additional parameters.<\/strong><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When creating an ad on FB, the parameters that you get in Keitaro when you add the source should be added to a separate window for parameters on FB, e.g.:<\/span><\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-885\" src=\"https:\/\/blog.keitaro.io\/en\/wp-content\/uploads\/2020\/09\/Screenshot-2020-09-09-at-12.20.48.png\" alt=\"\" width=\"924\" height=\"968\" \/>\n<p><span style=\"font-size: 1.125rem;\">4. <strong>If you use integration with the remote website, the transfer of the parameters to <a href=\"https:\/\/open.keitaro.io\/?utm_source=blog&amp;utm_medium=Article&amp;utm_campaign=Set_It_Up_9&amp;utm_content=link&amp;utm_term=Keitaro\">Keitaro Tracker<\/a> is not set up correctly.<\/strong> You should use one of the integration ways from Keitaro, not a custom solution. All standard integration scripts are KClient PHP, KClient JS, WP Plugin, and Tracking Script, and all of them are already able to pass all incoming parameters by default.<\/span><\/p>\n<\/li>\n<\/ol>\n\n\n<h2 class=\"wp-block-heading\">Got Questions? <\/h2>\n\n\n\n<p>Reach out to our support team with any questions about Keitaro Tracker \u2014 we&#8217;re here to help!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We will describe the main reasons users can\u2019t update costs from Facebook and the solutions to &hellip; <\/p>\n","protected":false},"author":19,"featured_media":881,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[108,88,23],"tags":[],"class_list":["post-880","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guide","category-keitaro-tracker-2","category-newbie"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"What to do if costs aren&#039;t updating automatically in Keitaro Tracker? 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08:48:20","updated":"2025-09-17 13:15:46"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/blog.keitaro.io\/en\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&ndash;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/blog.keitaro.io\/en\/category\/newbie\/\" title=\"Newbie\">Newbie<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&ndash;<\/span><span class=\"aioseo-breadcrumb\">\n\tHow to Set up It #9: Facebook Costs Aren\u2019t Updated Automatically\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/blog.keitaro.io\/en"},{"label":"Newbie","link":"https:\/\/blog.keitaro.io\/en\/category\/newbie\/"},{"label":"How to Set up It #9: Facebook Costs Aren&#8217;t Updated 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